Refund and Return Policy
This Refund and Return Policy is effective as of 12 Mars 2023.
- Refund Policy
1.1. We offer refunds for digital product purchases under the following conditions:
1.2. Incomplete or Defective Products: If you receive a digital product that is incomplete or defective, please contact us at Support@seethrubook.com within 7 days of your purchase. We will review your request and may offer a refund or a replacement product at our discretion.
1.3. Duplicate Purchases: If you accidentally purchase the same digital product more than once, please contact us at Support@seethrubook.com within 7 days of your purchase. We will refund the duplicate purchase amount.
1.4. Change of Mind: We generally do not offer refunds for change-of-mind or discretionary purchases. We recommend carefully reviewing product descriptions and samples before making a purchase.
- Return Policy
2.1. Since our products are digital, there are no physical items to return. However, if you have concerns about the quality or completeness of a digital product, please follow the procedures outlined in Section 1.1 (Incomplete or Defective Products) above.
- How to Request a Refund
3.1. To request a refund, please contact us at Support@seethrubook.com and provide the following information:
- Your Name
- Order Number
- Description of the issue or reason for the refund request
- Any relevant supporting documentation or screenshots
3.2. We will review your request and respond to you within 3 business days.
- Additional Information
4.1. We reserve the right to decline a refund request if we find evidence of misuse, abuse, or fraudulent activity.
4.2. Refunds will be issued to the original payment method used for the purchase. Please allow 7 business days for the refund to be processed.
4.3. If you have any questions or need further assistance regarding our refund and return policy, please contact us at Support@seethrubook.com